How do I find my reference number? Your number is between 9 and 27 characters long. You’ll find it on your item’s label or your Post Office® receipt. It may be called a barcode or a reference.

What is the tracking number on my Post Office receipt?

Your tracking reference number To track your item, you will need the reference number found on your Post Office receipt. This may be called a barcode or a reference. The reference number is between 9 and 27 characters long .

How do I speak to someone at Royal Mail?

If your enquiry or complaint is about the collection or delivery of your mail, lost damaged or delayed mail, redirecting your mail, tracking an item or advice on what services to use when posting an item, you will need to speak to Royal Mail on 03457 740740 or visit Royal Mail.

Can you live track Royal Mail?

Convenient and easy Royal Mail track & trace solution We provide all your Royal Mail parcel tracking updates from all around in real-time. You simply need to enter the Royal Mail tracking number and you will instantly get all shipment information one page – and in your preferred language.

How do you know if the mail has been delivered?

How are my Informed Delivery notifications delivered? Informed Delivery notifications are delivered via Daily Digest email, on your online Informed Delivery dashboard, and on the USPS Mobile® application. Go to informeddelivery.USPS.com to see your online dashboard and to manage your text and email notifications.

What do I do if my parcel is not delivered Royal Mail?

If your item has been delivered to a residential address but you have not received it, please first check with family to see if they signed for it. If you still cannot locate your item, contact Customer Services on 08457 740 740 or complete the enquiry form online and we will investigate the situation.